Returns & Exchanges
At Exporgin, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy for items in their original condition. Whether you need a different size or a full refund, our streamlined process ensures a quick and transparent resolution for every customer.
Return Process
- 1.Initiate Your Request
Log into your Exporgin account, navigate to your order history, and select the items you wish to return to receive a unique return authorization number.
- 2.Prepare the Package
Place the items in their original packaging with all tags attached, ensuring you include the printed return slip inside the box for identification.
- 3.Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a home pickup.
- 4.Receive Refund or Exchange
Once our quality control team inspects your return, we will process your refund to the original payment method or ship your exchange within 5-7 business days.